Privacy Policy for Ruby Fortune Casino
Effective Date: August 1, 2026
Welcome to Ruby Fortune Casino. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in New Zealand. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect and process the following types of personal information:
- Identity Information: Full name, date of birth, gender.
- Contact Information: Email address, postal address, phone number.
- Account Information: Username, password, account preferences.
- Financial Information: Payment details, transaction history.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Your Information
We collect personal information directly from you when you register an account, make deposits or withdrawals, participate in promotions, or communicate with us. We also collect information automatically through cookies and other tracking technologies when you use our website.
3. Use of Your Personal Information
We use your information for the following purposes:
- To provide and maintain our services, including account management and customer support.
- To process transactions and payments securely.
- To comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
- To improve our website, products, and services.
- To send you marketing communications where you have consented to receive them.
- To detect, prevent, and address fraud and other illegal activities.
4. Legal Basis for Processing
Under New Zealand privacy laws, we process your personal information based on your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests in operating and improving our services.
5. Disclosure of Your Information
We may share your personal information with:
- Service providers and partners who assist us in operating the casino, processing payments, and delivering services.
- Regulatory authorities and law enforcement agencies as required by law.
- Third parties involved in fraud prevention and security monitoring.
We require all third parties to respect the security of your personal information and to treat it in accordance with the law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.
8. Your Rights
You have the right to:
- Access and receive a copy of the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal and contractual restrictions.
- Withdraw consent where processing is based on your consent.
- Object to or restrict certain processing activities.
- Request data portability where applicable.
To exercise any of these rights, please contact us using the details below.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside New Zealand. We ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable laws.
11. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The updated policy will be effective immediately upon posting.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ruby Fortune Casino Privacy Officer
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Casino Lane, Auckland 1010, New Zealand
Thank you for trusting Ruby Fortune Casino with your personal information.
